Parts & Service
Note :
Service & Repairs
“The after sale service is amazing at Elmira Stove Works!” – Isabelle R –
Serial Number Locations
Heritage Ranges – back of owner’s manual or:
- All-electric – above top left corner of oven door, below cook rail
- Gas, dual fuel – underside of ash catch (shelf below false doors)
Northstar Ranges – back of owner’s manual or:
- Inside bottom drawer
Refrigerators:
- On side wall or roof inside fresh food compartment
Microwaves / Wall Ovens:
- Microwave: back of unit; Wall Oven: Inside, bottom of control panel or right side of door frame
Range Hoods:
- Back of owner’s manual
Frequently Asked Questions
How do I stop my ignitors from sparking continuously? If ignitors won’t stop sparking for a NEW install, the outlet is probably not wired correctly. Have an electrician check the wiring.
If ignitors won’t stop sparking and it’s not a new install, verify whether there has been a spill or boil-over. If so, remove the grates and burner caps and allow the ignitors to dry completely for 24 hours. This process can be sped up using a hair dryer. Check that there is no lint or food debris on the ignitors. Ignitors can be cleaned with a cotton swab and rubbing alcohol, brushing very gently in a circular motion.
- Press the clock button and set the clock,
- If that doesn’t work, press and hold the Lock / Stop button,
- If that doesn’t work, turn off the power to the range at the breaker for 15 minutes, turn the breaker back on, then set the clock,
- If that doesn’t work, call Elmira at 800-295-8498 for further assistance.
How do I stop my ignitors from sparking continuously? If ignitors won’t stop sparking for a NEW install, the outlet is probably not wired correctly. Have an electrician check the wiring.
If ignitors won’t stop sparking and it’s not a new install, verify whether there has been a spill or boil-over. If so, remove the grates and burner caps and allow the ignitors to dry completely for 24 hours. This process can be sped up using a hair dryer. Check that there is no lint or food debris on the ignitors. Ignitors can be cleaned with a cotton swab and rubbing alcohol, brushing very gently in a circular motion.
- Press SELECT button 5 times. Clock indicator will illuminate.
- Press UP and DOWN buttons at the same time until you hear a beep.
- Press UP or DOWN button until the analog hands reach 12:00.
- When you hear a beep, press SELECT button 5 times. Clock indicator will illuminate.
- Push UP or DOWN button until the digital display shows the correct time of day.
- When you hear the beep this time the hands will automatically adjust to the correct time of day.